More Information: Customer Services>>Shipping Guide
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If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click ‘Confirm Order Received’ or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
·On-time Delivery If you do not receive your purchase within 15 days, you can ask for a full refund before order completion (when you click ‘Confirm Order Received’ or exceed confirmation timeframe).
·Domestic Returns Got it & not loving it? Mail it back domestically (to a warehouse in your country) within 15 days to get a refund. When the warehouse confirms they have received the correct product, you'll get your money back, minus shipping costs. Just make sure your product is unused and in the original packaging And that's it!
Protecting Your Purchase from Click to Delivery
·Full Refund if you don't receive your order
You will get a full refund if your order does not arrive within the delivery time promised by the seller.
·Full or Partial Refund, if the item is not as described
If your item is significantly different from the seller’s product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.
More Information: Customer Services>>Return and Exchange